But if it is not a wireless mouse, the mouse is broken. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Genius Ergo Laser drivers are tiny programs that enable your Mouse hardware to communicate with your operating system software. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Windows XP, Vista, 7, 8, 10 Downloads: If yes, there is no need to install a driver. The mouse is not detected.
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He is a lifelong computer geek and loves everything related to computers, software, and new technology.
How is the Gold Competency Level Attained? My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Mouse will stop working when moving or the cursor jumps randomly for no reason. We appreciate your feedback for your Genius product user experience.
Solvusoft: Microsoft Gold Certified Company
Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development. Check if your laptop recognizes the mouse or not in the Device Manager.
Genius DeathTaker Mouse Genius. Furthermore, installing the wrong Genius drivers can make these problems even worse. If yes, there is no need to install a driver.
Windows XP, Vista, 7, 8, 10 Downloads: Microsoft Gold Certified Company Venius for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.
It is brand new, I bought it from Amazon, how do I get a replacement? If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. But if it is not a wireless mouse, the mouse is broken.
Using outdated or corrupt Genius Ergo Laser drivers can cause system errors, crashes, and cause your computer or hardware to fail. The mouse is not detected.
Genius Product Support – Ergo Laser
What is your global warranty on your products? However, it cannot be turned on anymore. This website is using cookies. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. Unfortunately, we do not offer global warranty on our products.
The mouse sensor data read performance will be impacted. If you are inexperienced with updating Genius device drivers manually, we highly recommend downloading the Genius Ergo Laser Driver Utility.
As a Gold Certified Independent Software Vendor ISVSolvusoft is able to provide the highest level of customer satisfaction through delivering top-level software and service solutions, which have been subject to a rigourous and continually-audited approval process by Microsoft. Please try to change a new battery first if needed. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
Genius Ergo Laser – mouse – RF Overview – CNET
The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. The supported OS is always shown on the package. The mouse is 2. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.
If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. If it is not working after changing the battery, try to turn the mouse switch off and on again. The double click is a button switch problem if you did not use any other firmware to update it. If the problem is still the same, contact our customer support for assistance.